Return & Refund Policy

Thank you for shopping at Furever Design. We want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help with a simple, hassle-free return and exchange process.

1. Return Window

You have 30 days from the date of delivery to request a return or exchange for your order.

2. Eligibility & Product Conditions

We accept returns for both defective and non-defective products (including buyer’s remorse or change of mind).
We accept returns for exchanges.
Product Condition: Items must be returned in New condition—unused, unworn, unwashed, unaltered, and in their original packaging with all original tags attached.

3. Return Shipping Method & Fees

+ Return Method: All returns must be sent By mail.
+ Return Label Fee: Free ($0.00 USD). Once your return request is approved, our customer support team will send a prepaid return shipping label directly to your email.
+ Restocking Fee: No cost ($0.00 USD). We do not charge any restocking or handling fees for processed returns.

4. Return Process

1. Email us at support@fureverdesign.com with your order number and reason for return.
2. Once your request is verified, we will email you a prepaid return shipping label along with return instructions.
3. Pack the item(s) securely in its original packaging with all original tags attached.
4. Print and attach the prepaid return label to the outside of the package.
5. Drop off the package at your nearest designated postal carrier facility.

5. Refund Processing Time

Once your returned item is delivered to our return center and inspected, we will process your refund. Refunds will be issued back to your original payment method within 3 business days. Please note that your bank or financial institution may take additional time to post the credit to your account.

6. Contact Information

For any questions or return support, please contact us:

Address: 1942 BROADWAY STE 314C, BOULDER CO 80302, United States
Email: support@fureverdesign.com